1. Notify Your Insurance Company
- File a Claim: Contact your insurance provider as soon as possible to report the incident and start your claim. Provide all necessary details, including your policy number and a description of the event.
- Documentation: Document the damage with photos and gather any relevant paperwork.
2. Contact Us
- Inform Space Age CU: Once you’ve initiated your insurance claim, reach out to our team at 303-369-7666. It’s important for us to be aware of the situation so we can assist you effectively.
- Loan Details: Have your account number and loan details ready when you call or visit us.
3. Understand Your Loan Balance
- Loan Payoff: We’ll help you determine your loan balance and discuss the potential payoff amount with you.
- Gap Coverage: If you have gap insurance, check your policy to see if it covers the difference between what your insurance pays and what you owe on the loan.
4. Communicate with Your Insurer
- Settlement Offer: Once your claim is processed, your insurance company will provide a settlement offer based on the vehicle's market value.
- Review the Offer: If you feel the offer is too low, you can appeal the settlement with evidence supporting your vehicle’s value.
5. Pay Off Your Loan
- Insurance Payout: Once you receive the settlement from your insurance, use those funds to pay off your remaining loan balance with us.
- Final Payment: We’ll provide you with a payoff amount and any additional information you need for the transaction.
6. Explore Financing Options
- Replacement Vehicle: If you plan to purchase another vehicle, our team can assist you with financing options. We offer competitive rates and flexible terms to help you get back on track.
We’re Here to Help
At Space Age CU, your financial well-being is our priority. If you have any questions or need assistance, please don’t hesitate to reach out to our friendly team at 303-369-7666. We’re here to support you every step of the way.
